• Getting Started

    1

    Click or tap on 'Deposit a Check' within the BenMobile app.

    Learn More About How to Use the App

    visit the app store    Visit the play store

    Online Setup

  • Take a Picture

    2

    Using the camera on your phone, capture the image of your check.

    visit the app store    Visit the play store

    Download the APP

  • Send

    3

    The app will guide you through the process of sending the check image.

    visit the app store    Visit the play store

    Beneficial Credit Card

  • Deposit

    4

    We’ll confirm via email that your check was received.*

    visit the app store    Visit the play store

    Beneficial Credit Card

  • Check-In

    5

    Make sure your check clears through the app or Online Banking.

    visit the app store    Visit the play store

    Beneficial Credit Card


*Mobile Deposit is not available to all customers or account types and is subject to availability of Internet, cellular or network service. Applicable only to checks deposited into a Beneficial Account. Funds availability may vary. Deposit limits will apply, and not all checks submitted will be accepted. Please refer to Online Banking Agreement for details.


Get even more from your account.

Smarter ways to deposit your money.

It's fast

You'll save time driving to the
bank and waiting in lines.

Deposit with mobile

It's easy

Just a few taps or clicks and your
money's on its way.

Contact Us

Not signed up for BenMobile? Download the app.

visit the app store    Visit the play store

Questions?

How long do I have to keep the check?

Please keep all mobile deposited checks for seven business days just in case the check needs to be resubmitted for some reason.

close list


When will the funds be available from my Mobile Deposit?

Funds from deposits made via Mobile Deposit are generally available for withdrawal two business days after the day of deposit. If a mobile deposit is received before 5pm Eastern Standard Time on a business day, that will be considered the day of deposit. If a mobile deposit is received after 5pm Eastern Standard Time, the next business day will be considered the day of deposit. Additional delays on the availability of funds may apply based on other factors determined by the bank. For purposes of Mobile Deposit, a business day is Monday through Friday, and does not include weekends or federal holidays.

close list


How do I know if my Mobile Deposit was received?

When the image is received, you will see a confirmation message displayed on your mobile device. The system will not provide you email confirmation, so you are encouraged to email the message to yourself – it will contain your confirmation number for future reference. Your item will receive a status of "pending." This does not mean that it has been accepted and approved for crediting. If your image is approved, you will not receive any additional notice. However, if your image is rejected, you will receive email notification within 3 business days. For this reason, you are encouraged to verify the Bank has your current email address on file. Please watch for these notifications, and contact the bank to discuss the reason for the rejection. You can also monitor the receipt and acceptance of your deposit in Online Banking, Mobile Banking, Telephone Banking, the Customer Contact Center or at your local Beneficial branch.

close list


All Personal FAQs

Contact us anytime for
more assistance.

888.742.5272  |  

Phone assistance image




Beneficial Bank Footer Logo




1818 Beneficial Bank Place
1818 Market Street
Philadelphia, PA 19103

888.742.5272
info@thebeneficial.com
The use of non-secure email is intended for general questions, inquiries and comments only. Confidential Customer information cannot be accepted electronically.


Routing No: 236075689
SWIFT Code: BENFUS33

scroll top

Please Note:

You have clicked on a link that will navigate you away from the Beneficial Bank website to an external site that may have different privacy standards. Please click ‘Continue’ to proceed or ‘Cancel’ to stay on the Beneficial Bank site.

Continue Cancel
×

Unsecure Email Disclosure

Your privacy is very important to us. We would like to advise you that Internet email is not a secure method of communication. Please do not submit any information that you consider confidential. We recommend you do not include any specific identifying information such as your social security, account, PIN numbers, date of birth, etc...

Continue Cancel
×

Please Note:

You have clicked on a link that will navigate you away from the Beneficial Bank website to an external site that may have different privacy standards. Please click ‘Continue’ to proceed or ‘Cancel’ to stay on the Beneficial Bank site.

Continue Cancel
×






USA PATRIOT Act

To help the government fight the funding of terrorism and money laundering activities, the USA PATRIOT Act requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account.

What this means for you – When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license and other identifying documents.