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Personal Online and Mobile Banking Upgrade





We upgraded our Personal Online and Mobile Banking to bring you a better experience – an updated look and feel, the ability to view more details about your balance and external transfer capability.


 

Log into Online and Mobile Banking

You now have access to the new Online and Mobile Banking system.

You must successfully log into Online Banking prior to logging into BenMobile. To do so, go to thebeneficial.com.



This is what the new login screen should look like. If it doesn't, please try clearing your browser cache and refreshing the page.

Enter your current Online Banking username in lowercase letters.

After verification, you will be asked for a password. You will enter a temporary password which is the last four digits of your social security number. From there you will be prompted to create a new password.

After logging in to Online Banking, you are now able to download and access the new BenMobile app. Use your same username and password as Online Banking. Note: Once you have the new BenMobile app downloaded, remember to delete the old app.

 

Should you need additional information please call us at 888.742.5272.

Contact Center Hours
Monday-Thursday: 8AM-6PM
Friday: 8AM-7PM
Saturday-Sunday: 9AM-3PM




Check out the new features you'll get with your upgrade!

 

 

 

 


 

FAQs

Will all my account information be transferred over to the new Online Banking system?
Yes, all your account information including scheduled bill payments, transfers, payment and transaction history, and access to statements and notices will be transferred over.

Do I need to download another Mobile app?
Yes, you will need to download the new BenMobile app. It will be available on Monday, April 9th. Prior to downloading and using the new BenMobile app, you will need to log into the new Online Banking system.

Download BenMobile from the App Store Download BenMobile from Google Play



I haven't used Online Banking in a long time, do I need to do anything?
You will need your username to be able to sign into the new Online Banking system. If you do not remember your current username for Online Banking please contact 888.742.5272 for assistance.

If I use Quicken, is there anything I need to do differently?
Yes, you will need to modify your settings in Online Banking. Please see instructions below based on your system:
Quicken for MAC 2015-2017 – Web Connect
Quicken for MAC 2007 – Web Connect
Quicken for MAC 2015-2016 – Express
Quicken for Windows – Web Connect
Quicken for Windows – Express


Will I have access to Financeworks in the new Online Banking platform?
No. There will be a new personal financial management tool available through our new Online Banking in the fall of 2018.

Will access to Turbo Tax be available through the new Online Banking system?
As of April 5th, Turbo Tax will no longer be accessible through Beneficial Online Banking. Turbo Tax can be accessed at intuit.com.

 

 

 




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1818 Beneficial Bank Place
1818 Market Street
Philadelphia, PA 19103

888.742.5272
info@thebeneficial.com
The use of non-secure email is intended for general questions, inquiries and comments only. Confidential Customer information cannot be accepted electronically.


Routing No: 236075689
SWIFT Code: BENFUS33

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USA PATRIOT Act

To help the government fight the funding of terrorism and money laundering activities, the USA PATRIOT Act requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account.

What this means for you – When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license and other identifying documents.