Service Alert: Due to inclement weather our branches closed at 3pm today 11/15.
Deposit checks from your phone anytime, anywhere.
Tap on the plus sign and select 'Deposit' within the BenMobile app.
Using the camera on your phone, capture the image of your check.
The app will guide you through the process of sending the check image and depositing your money.
We’ll confirm via email that your check was received.*
*Mobile Deposit is not available to all customers or account types and is subject to availability of Internet, cellular or network service. Applicable only to checks deposited into a Beneficial Account. Funds availability may vary. Deposit limits will apply, and not all checks submitted will be accepted. Please refer to Online Banking Agreement for details.
Smarter ways to deposit your money.
You'll save time driving to the
bank and waiting in lines.
Just a few taps or clicks and your
money's on its way.
Not signed up for BenMobile? Download the app.
How long do I have to keep the check?
Please keep all mobile deposited checks for seven business days just in case the check needs to be resubmitted for some reason.
When will the funds be available from my Mobile Deposit?
Funds from deposits made via Mobile Deposit are generally available for withdrawal two business days after the day of deposit. If a mobile deposit is received before 5pm Eastern Standard Time on a business day, that will be considered the day of deposit. If a mobile deposit is received after 5pm Eastern Standard Time, the next business day will be considered the day of deposit. Additional delays on the availability of funds may apply based on other factors determined by the bank. For purposes of Mobile Deposit, a business day is Monday through Friday, and does not include weekends or federal holidays.
How do I know if my Mobile Deposit was received?
When the image is received, you will see a confirmation message displayed on your mobile device. The system will not provide you email confirmation, so you are encouraged to email the message to yourself – it will contain your confirmation number for future reference. Your item will receive a status of "pending." This does not mean that it has been accepted and approved for crediting. If your image is approved, you will not receive any additional notice. However, if your image is rejected, you will receive email notification within 3 business days. For this reason, you are encouraged to verify the Bank has your current email address on file. Please watch for these notifications, and contact the bank to discuss the reason for the rejection. You can also monitor the receipt and acceptance of your deposit in Online Banking, Mobile Banking, Telephone Banking, the Customer Contact Center or at your local Beneficial branch.
All Personal FAQs
888.742.5272 | email
1818 Beneficial Bank Place
1818 Market Street
Philadelphia, PA 19103
The use of non-secure email is intended for general questions, inquiries and comments only. Confidential Customer information cannot be accepted electronically.
Routing No: 236075689
SWIFT Code: BENFUS33
© 2018 Beneficial Bank
Security/Privacy Acrobat Reader
© 2017 Beneficial Bank
Security/Privacy Acrobat Reader
You have clicked on a link that will navigate you away from the Beneficial Bank website to an external site that may have different privacy standards. Please click ‘Continue’ to proceed or ‘Cancel’ to stay on the Beneficial Bank site.
Your privacy is very important to us. We would like to advise you that Internet email is not a secure method of communication. Please do not submit any information that you consider confidential. We recommend you do not include any specific identifying information such as your social security, account, PIN numbers, date of birth, etc...
To help the government fight the funding of terrorism and money laundering activities, the USA PATRIOT Act requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account.
What this means for you – When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license and other identifying documents.